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This policy explains how they use cookies and other similar technologies to keep the site safe, remember your choices, and make it easier to play and pay. While some cookies are needed for basic functions, others help make things run better and show relevant ads where allowed in UK. You agree to these technologies as described here by continuing to use the site. You can change your mind or withdraw your consent at any time through your browser or the site's settings.
You can accept them, reject them, or manage your preferences. Accepting all cookies will make the site work better, but you can also turn off cookies that aren't necessary at any time. Some features, like remembering your language, keeping you signed in, and helping us figure out which pages work best, depend on the choices you make. Essential cookies are always on because they are needed for security and for the site to work properly.
Here's how to accept, reject, or change them. You can choose right away, or you can open the settings panel to change more about the categories.
If you decide to change your mind later, go back to the cookie settings by clicking on the cookie link in the page's footer (if it's there) and make the new choice. You can change your settings at any time, and they will be applied the next time you load a page. Note: If you reject certain categories, some convenience features may not work as well. For example, you may have to re-select your preferences more often or see promotions that aren't as relevant to you.
The system might not reliably connect these steps if you don't have cookies. This could mean that you miss eligibility checks or bonuses don't get added to your account correctly. They also support accurate tracking of bonuses after they've been activated. This means keeping an eye on the right bonus balance, applying your progress toward wagering to the right games, and ending your session so that the bonus terms stay the same while you play.
If you allow Flax Casino to store small identifiers in your browser, they can help with key bonus actions. As an example, cookies are used to confirm where and when you made your first visit, which is helpful when a new player can only get a welcome bonus for a short time after signing up. Stay logged in so that the welcome bonus offer is shown to the right account and doesn't reset when you go from one page to another. Connect the first deposit to the bonus offer, like if the bonus needs a minimum deposit of £10 or only starts when you choose it during checkout. Track your bonus progress correctly, including how much you've wagered and how many requirements are still open while you play games that count. Stop multiple claims by finding people who try to get the welcome bonus more than once on the same device and browser. You might still be able to deposit and play if your cookies are blocked or cleared often, but bonus-related features might not work as well. For example, after making a qualifying deposit of £20, the welcome bonus might not show up automatically. Also, your wagering progress might show up wrong until you log in again or save your changes. Keep essential cookies turned on during registration, the first deposit flow, and the initial bonus play period to avoid interruptions. Because cookies stored on one browser don't move to another, the welcome bonus may need to be confirmed more than once if you use private browsing, strict tracking protection, or more than one device.
They remember important session information after you sign in, so you don't have to be asked to do things over and over again and the page changes are smooth. These cookies focus on making sure that your account can be accessed, not on how the game is played. Without them, you might be logged out more often, have to go through security checks more than once, or not be able to reliably finish sign-in flows.
When you sign up or log in, Flax Casino puts small identifiers in your browser. Authentication lets the site make sure that the same person is going through secure areas like the cashier, profile settings, and tools for responsible gaming. Common uses include keeping you logged in while you browse, remembering your login preferences (if they're available), and stopping interruptions during important steps like changing your account information or confirming a 500 £ withdrawal request. If you block registration and login cookies, you might be logged out without meaning to be, especially if you switch tabs or come back to the site. Sometimes login pages get stuck or don't load right. To keep your account safe, extra verification prompts may show up more often. When you go to a secure area, like when you try to deposit £100, some actions might not finish until cookies are enabled. Protective checks that look for strange sign-in patterns are also built into these cookies to keep your account safe. Some systems may use these cookies along with other signs to make sure it is really you when you log in from a different device or place. Allow cookies for registration and login on personal devices that you control. To protect your Flax Casino account, don't use a computer that other people can see or one that is shared with others. Instead, sign out at the end of each session and clear your browser's history.
During navigation, game launches, and payment steps, they let the site know that it is still you. This lowers the risk of unauthorized access that can happen when you are interrupted, timeout, or log in more than once. Account protection cookies also help check for fraud and send signals about the integrity of the device, so we can act quickly when something seems off. In times of high security, like when you deposit £100, ask to withdraw £500, or make other important account changes, this helps keep your balance and personal information safe.
Session continuity: Session cookies store a temporary, unique identifier that lets our servers make sure you are still logged in as you browse different pages. Someone can't take over your session by simply making a page reload or skipping a navigation step. Safe sign-in: When you log in, protection cookies help enforce security controls like limiting the number of times you can try to log in and making sure that your session is linked to your authentication state. Managing secure logouts is another thing they help with. This makes sure that when you sign out, your access ends properly. Account protection cookies help trigger extra validation steps if the system notices oddities, like a sudden change in location, a new device, or strange behavior patterns. These cookies are used for high-risk actions like changing your password, updating your payment information, or confirming a withdrawal. For your normal setup, some protection cookies remember trusted device signals so your account is less likely to be challenged for no reason. However, they will still let you know if someone tries to log in without permission. Keep important cookies turned on in your browser to get the most out of security. If you disable them, you might have to log out and in again, have your game stop, and see more verification prompts when you deposit £50 or withdraw £500. Never save your passwords on a shared computer. Instead, use a private device. If you're on a public or shared network, make sure you log out at the end of each session. Latest browsers have built-in security features that protect cookies. Reset your password after clearing your cookies if you think someone else used your device. These cookies are there to keep your information safe and will not be used to see your payment information. They work invisibly to help you play with peace of mind and make sure that only the right people can access your account.
Flax Casino uses payment cookies to remember the way you made your last successful deposit and fill in your chosen checkout information ahead of time, so your next top-up can be done with fewer clicks. But these cookies don't store full payment information. Instead, they can remember useful session information like the preferred method, processor, and deposit flow settings to make future deposits faster. If payment cookies are turned on, they can cut down on the steps that players have to take every time they want to deposit money and can speed up the time it takes for funds to be credited after choosing an amount like 20, for example. You can turn off payment cookies at any time if you want to completely hide your identity. Deposits will still work, but you may have to choose a new method and confirm your information each time.
Bank cards, instant bank transfers, and some e-wallets may be able to be used to make fast deposits, but this depends on your location. The cashier will only show you the methods that are currently accepted for your account and location. To speed up the checkout process, payment cookies can show you the method you used most recently first. Credit cards are often used for quick top-ups. But they can't remember your full card number or security code. They can remember the card deposit channel and the amount you want to deposit (for example, deposit £50). Instant bank transfer services are made to let you authorize transfers quickly through your banking environment. When you make a deposit, cookies can remember which bank transfer provider you chose, so you don't have to do it all over again. E-wallets often offer quick confirmation. When you make a deposit, like £25, cookies can help you keep the e-wallet option as your default route and reuse the same provider flow. PayPal and other safe payment processors handle the processing. The deposit is usually approved and added to your casino account right away after you confirm it. If a method needs extra verification, you may be sent to an approval step. Once you're done, you go back to the cashier and the deposit is complete. But Flax Casino might do extra checks when deposit patterns change to make sure fast deposits are still safe. The cashier might ask for a quick confirmation step or a different processing route if you usually deposit £30 and then try to deposit £500. Payment cookies help make sure you always use the same method, which may cut down on annoying prompts while you're playing.
This way, you can go from requesting a payout to getting it with fewer steps that need to be done again and again. Once you request to withdraw £100 or more, they store session-based preferences like the withdrawal method you chose and some risk indicators that keep your account safe. You can't pay with these cookies by themselves. They help the verification process go smoothly, make sure that cashouts work the same way on all devices and logins, and make it easier to see when a transaction goes from "Pending" to "Approved" or "Paid." Some online casinos, like Flax Casino, use cookies to keep track of your most recent verification status, device fingerprint checks, and the last successful payment route when you request a cashout. This saves time and effort, but it can also lead to extra checks if the cookie detects strange activity, like a new browser, cookies that have been cleared, or a difference between the recent login behavior and the withdrawal request. For example, a first cashout or choosing a new withdrawal method are common verification triggers that are supported by withdrawal cookies. As of the last successful withdrawal, there have been changes to the device or browser profile. Requests for large amounts of money, like withdrawing £500, are more important than regular cashouts. Account information changes right before you ask for a payout. If you delete cookies, the system might not recognize previous trust signals from your device, and you might be asked to prove who you are again before the cashout is completed.
Withdrawal cookies can speed up steps like making sure you keep your preferred cashout channel chosen and keeping your session going while you submit documents. But they don't get around the deadlines set by payment providers, compliance checks, or internal security rule sets. The final cashout speed depends on things like how quickly the verification process is finished, the results of the risk screening, and the operational queue at the time you request to withdraw 100 £. Keep cookies on during the whole withdrawal and verification process to avoid delays, and don't switch devices in the middle of the process. Cookies maintain the connection between your browser session and the most recent transaction state, which helps make sure that the progress messages in your account are accurate and up to date. When you leave the cashier page and come back later in the same session, this is very helpful. "Requested," "In Verification," "Processing," "Approved," and "Completed" are all common statuses that that you might see. Some browsers may slow down or keep asking you to re-authenticate when you try to withdraw, but you can still do so if cookies are blocked. Then, log in again and look at the cashier history to see where your payout stands right now.
This helps you play the same way every time, so you don't have to change how key security settings work every time you visit the site on the same browser and device. Your limits are set by you, not these cookies. Instead, they remember the choices you make, like setting limits on the size of your bets or reminding you of your session, and use them automatically when they are supported. Some controls may also be linked to your account settings for security and compliance reasons. This means that they will still work even if you clear your cookies.
If they are enabled for your account and device, cookies can store useful settings for controls that make play safer. As an example, betting stake preferences are reminders of a preferred stake range. For example, you might want to keep your average bet close to 10 £ per spin or 20 £ per bet on games that support it. Loss and spend safeguards: these are session-level alerts that go off when you get close to a limit you set, like when you lose 200 £ in a round. For example, if you set a deposit limit of £300, the feature will remember that you did so and not let deposits over that amount during the chosen time period when it is used with cookies. You can set timers and pop-ups to appear at certain times to help you keep track of how much time you spend playing and how much you spend. While saved settings are meant to help you make smart choices, they don't take the place of managing your limits in your account area. You will be able to enforce a control that is marked as "account-based" even if you don't have a cookie. Important: Controls that are saved in cookies may be reset if you use private browsing, switch devices, or clear your cookies. So, as soon as you sign in, set your limits back to how you like them. This is especially important if you usually bet 50 £ or more per bet. If you want the best protection across all devices, set your main controls in your account's responsible gaming settings and then leave cookies turned on so your browser can remember your session preferences and helpful prompts.
This could make the lobby load faster, the experience more consistent when switching between games, and there will be fewer breaks between game categories. By keeping your session stable as you move between sign-in, checkout, and games, they also make the browser feel like an app. If you don't have some cookies, you might have to make choices again and again, and some mobile flows might feel slower or less likely to work.
Performance-related cookies and other similar technologies can store small technical signals that make our mobile site work better. For instance, they might remember preferences for each device and help us figure out which pages take longer to load so we can make them work better on most mobile connections. The lobby and filters don't have to be loaded from scratch every time, which speeds up navigation. Sessions that are more stable: this helps keep things going when you go back to a tab or switch between sections. When you're browsing normally, less friction means fewer repeated prompts and resets that aren't needed. If your computer is running slowly, clearing only the cookies that aren't necessary can sometimes help. Leaving the cookies that are necessary on will keep core functions like sign-in continuity and secure cashier steps working. Take note that performance problems on mobile networks can look like cookie problems. Swapping between Wi-Fi and mobile data might help pages load faster. After making changes to the cookie settings, try loading the page again. Important: blocking all cookies could slow down pages and stop features that depend on keeping the session going. Note from the cashier and security: when you deposit £20 or withdraw £200, cookies may help keep the transaction flow consistent across steps. This lowers the chance that forms will get interrupted or that you'll have to confirm your action more than once on your phone. Allow the site to store your language and display preferences, and avoid aggressive "auto-clear on exit" settings if you often go in and out of the casino during the day. This will give you the most app-like experience in a mobile browser.
Cookies and other similar technologies let Flax Casino make promotions and loyalty offers that are more relevant to what you play and how you use the site. This way, we don't have to show everyone the same deals for bonuses, missions, and rewards. When you choose how you want to be contacted, personalized offers may show up on the website, in your account, or through authorized marketing channels. You can get better incentives that are relevant to you when you allow cookies for marketing and analytics. We can also improve the timing and value of what you see.
If you allow certain types of cookies, we may use them along with information about your account activity to get a better idea of what you like. This can change the promotions you can get, the things that are shown first, and the loyalty rewards that are emphasized. It remembers the sections you look through the most (like slots, live tables, and jackpots) and gives you more offers that are related to those sections. Session behavior: Figuring out when you usually play can change how timed rewards or reminders work. Promotion engagement means keeping track of whether you opened, activated, or used a deal before so that you don't see the same one twice. Device and channel optimization means finding the best ways to show offers on your device and making them look better. A personalized offer could be a deposit bonus of up to £200, cashback of £10, or a reward for your loyalty, like extra points after a qualifying session. The exact availability depends on whether you are eligible and the terms of the promotion at the time. Important: Turning off analytics or marketing cookies may make personalization less effective. Regular promotions are still available, but they might not be as relevant to you, and some targeted bonuses might not show up automatically. The site's cookie settings let you change your cookie settings at any time. It may take a short time to update recommendations that were made in the past because changes usually take effect going forward.
Flax Casino uses cookies and other similar technologies in a way that prioritizes compliance to keep players safe and data handling legal and clear. Cookie use is in line with licensing requirements and government standards that call for fair processing, strong security measures, and clear explanations of what information is gathered and why. As needed, we change how we get consent, store, and share information about cookies to comply with local laws in UK. As we work to give you a lot of options, we also want to make sure that our core services, like secure logins, uninterrupted sessions, and stopping fraud, work as they should. We have to show that operational data is handled responsibly and that information for players is correct and easy to find in order to meet common gaming licensing standards. This affects how we use cookies. In practice, this means that cookies are only used for specific reasons and only for what is needed for safe operation, performance, and auditing for compliance. To make sure that using cookies doesn't go against our rules, we use administrative tools like limited access to analytics and security logs, clear explanations of why cookies are used, and internal checks. When we add new types of cookies or make big changes to ones we already have, we update the information we give you and, if necessary, ask for your permission again. Cookies are only used for certain functions, like authentication, security, site performance, and approved measurement. This is one of the most important promises that companies make when they use cookies. We try to collect as little data as possible and keep it for as long as possible. This is called "data minimization." You can see what kinds of cookies are being used and change your preferences through the cookie settings interface if it's available. Accountability: We keep records and controls to help with internal and external compliance checks and regulatory inquiries. Players can deposit up to 50 £, but cookies aren't used to check if they can withdraw 100 £ or more. Decisions about money and payments are based on different compliance processes and platform security.
We handle data about cookies as part of our overall data protection program. This includes taking reasonable technical and organizational steps to stop people from accessing, changing, or losing the data without permission. To keep accounts safe, find strange activity, and stop fraud or account takeover attempts, security-focused cookies may be indispensable. When authorized partners (like analytics or security tooling) process cookie data, we use contractual and technical controls to make sure that processing is limited to the agreed-upon purposes and is done in a way that protects privacy and security. We make sure that protections stay in place even when data is processed outside of UK when the law requires it. You can manage cookies that aren't necessary by clicking on the cookie banner or, if available, the cookie settings. You can also change the settings in your browser to block or delete cookies. Important: If you turn off essential cookies, it might not work properly to keep you logged in, protect your account, or keep your session safe. You should clear your cookies after logging in if you use a shared device so that other people can't get in without your permission.
It tells you how we use cookies and other similar technologies when you visit our website and other online services that are connected to it. This article tells you what these technologies are, why we use them, and how you can manage them. You agree to this policy's use of cookies if you keep using Flax Casino, unless you use one of the options below to turn them off. Your website may not work as well or as smoothly if you disable some cookies.
Cookies are small text files that websites put on your computer, phone, or tablet when you visit them. They help the website figure out what kind of device you're using, remember your settings, and run important functions like safe login and payments. In the same way that cookies can be used, pixels, tags, local storage, and SDKs may be similar technologies.
Session cookies are short-term cookies that go away when you close your browser. There are cookies that stay on your device until they expire or you delete them.
Other parties that help us with our business might set some cookies. These could be analytics providers, payment/security services, customer support tools, or advertising partners. As long as they follow their own rules, these third parties can use cookies.
You can manage cookies by changing the settings in your browser or using on-site tools, if they're available. You might be able to block all cookies or just third-party cookies, delete cookies that are already there, or request warnings before cookies are saved, depending on your browser. Note: Blocking cookies that are strictly necessary may stop you from using some features, like logging in, using the cashier, and using tools for responsible gaming.
Some browsers have a setting called "Do Not Track." Since there isn't a single agreed upon way to handle these signals, Flax Casino might not always handle them the same way across all services.
Editor's Note: We may make changes to this Cookies Policy to reflect changes in technology, the law, or the way we do things. The new version will be posted on this page and will be used from the day it is posted.
If you have any questions about this Cookies Policy or how we use cookies, please use the official channels on our website to get in touch with us.
Cookies help us remember your chosen payment method, keep you logged in while you use the cashier, and lower the number of transactions that fail because the session timed out. You might not be able to make deposits or withdrawals if you turn off cookies. You might also lose your login during a 3D Secure or bank redirect or be logged out. Allow Flax Casino cookies, and if your browser blocks them, allow third-party cookies for payment gateways. Then try the transaction again. If a payment gets stuck, first log out and then clear your Flax Casino cookies. Then, make a deposit or withdrawal again.
Absolutely. Cookies let us connect your session to the status of your bonus, keep track of your wagering progress, and make sure that coupon codes are applied correctly. If you block or delete cookies in the middle of a session, your bonus may not appear to be working, your wagering meter may not update, or the cashier may show you the wrong limits. Keep cookies turned on until you're done wagering, and don't switch between accounts or devices in the same browser profile. This will help you see your bonuses. You can check the Bonus section to make sure of terms like wagering, maximum bet, and game contribution if your bonus isn't working after logging back in.
Cookies help protect your £ by recognizing your device, keeping your session safe, and doing risk checks. We may ask for more verification steps if cookies are turned off, and withdrawals may take longer because they have to be checked by hand. Upload clear documents (ID, proof of address, and payment method if needed) to speed up the KYC process. Also, make sure that the information in your profile matches what's in your documents, and keep cookies turned on until verification is approved. Switch your password, end all sessions (via account settings), and contact support from the email address you used to sign up if you think someone else has accessed your account.
Rules in UK determine who can access what. You need to check to see if online gambling is legal where you are and make sure you are old enough to gamble. Consenting to cookies doesn't change the law, but it can change how well a site works on mobile devices. Cookies support stable sessions on iOS and Android, remember your language and cashier settings, and cut down on the number of times you have to log in. Allow cookies in your browser settings and turn off strict tracking prevention for Flax Casino if the site keeps refreshing on your phone. Then, restart your browser and sign in again.
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